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Frequently asked questions
Q1. Why games are cheaper than other platforms?
At Gamie, our mission is to make gaming accessible to everyone, regardless of budget. We strive to offer the best prices on games, keys, and secondhand accounts to ensure that every gamer, whether casual or hardcore, can enjoy their favorite games without breaking the bank. By sourcing our products strategically and keeping our operations efficient, we’re able to pass on significant savings to our customers, allowing us to provide games at prices that are often lower than other platforms.
Q2. How will games be delivered?
Games purchased from Gamie will be delivered digitally to your registered email address within 24 hours of your order being processed. We ensure a quick and hassle-free delivery experience, so you can start playing your new game as soon as possible!
Q3. What does the "Resale Game" category mean?
The “Resale Game” category includes secondhand game accounts that have been previously owned and are being resold at a lower cost. These accounts provide an affordable way for gamers to access games at a cheaper price compared to purchasing new ones, allowing you to enjoy more games without spending as much.
Q4. What payments methods do we accepts?
We accept a variety of payment methods to make your shopping experience as convenient as possible. Currently, we accept UPI, PayPal, and Cryptomus. This allows our customers to choose the payment method that best suits their needs.
Q5. Can I return or exchange my purchase?
Since our products are digital, we generally do not accept returns or exchanges unless the product does not meet its description or is faulty. Please refer to our Refund and Return Policy for more details.
Q6. What should I do if I don't receive my game within 24 hours?
If you haven’t received your game within 24 hours, please check your spam or junk folder. If it’s not there, contact our customer support at [email protected], and we’ll assist you in resolving the issue as quickly as possible.
Q7. How do I redeem my game key or account?
After purchasing a game or account, you will receive an email with detailed instructions on how to redeem your game key or access your account. Please follow the instructions carefully to enjoy your new purchase.
Q8. How do I qualify for giveaways on Gamie?
To participate in our giveaways, join our Discord server (Click here) and be active in the community. You can earn points through chatting, inviting friends, completing quests, and more. These points can then be redeemed for free games or used to enter giveaways.
Q9. Is my purchase protected?
Yes, all purchases on Gamie are protected. We take customer security seriously and ensure that all transactions are secure. Additionally, we offer a refund if the product does not meet the description.
Q10. Do you offer any discounts or promotions?
Yes, we regularly offer discounts and promotions. Follow us on our social media channels or sign up for our newsletter to stay updated on the latest deals and promotions.