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Frequently asked questions
Q1. How can I contact customer support?
If you have any questions or need assistance, you can reach out to our customer support team via email at support@gamie.in. We aim to respond to all inquiries within 24 hours.
Q2. How do I redeem my game key or account?
After purchasing a game or account, you will receive an email with detailed instructions on how to redeem your game key or access your account. Please follow the instructions carefully to enjoy your new purchase.
Q3. What payment methods do we accept?
We accept a variety of payment methods to make your shopping experience as convenient as possible. Currently, we accept UPI, PayPal, and Cryptomus. This allows our customers to choose the payment method that best suits their needs.
Q4. How will games be delivered?
Games purchased from Gamie will be delivered digitally to your registered email address within 24 hours of your order being processed. We ensure a quick and hassle-free delivery experience, so you can start playing your new game as soon as possible!
Q5. What does the "Resale Game/Activation" category mean?
The “Resale Game/Activation” category includes secondhand game accounts that have been previously owned and are being resold at a lower cost. These accounts provide an affordable way for gamers to access games at a cheaper price compared to purchasing new ones, allowing you to enjoy more games without spending as much.
Q6. What should I do if I don't receive my game within 24 hours?
If you haven’t received your game within 24 hours, please check your spam or junk folder. If it’s not there, contact our customer support at support@gamie.in, and we’ll assist you in resolving the issue as quickly as possible.
Q7. Can I resell the game accounts I purchase?
The resale of game accounts purchased from Gamie is generally against the terms of service of most game platforms. We recommend using purchased accounts for personal use only to avoid any potential issues.
Q8. Do you offer any discounts or promotions?
Yes, we regularly offer discounts and promotions. Follow us on our social media channels or sign up for our newsletter to stay updated on the latest deals and promotions.